CERTIFICATES
ITIL 4 Foundation Certificate in IT Service Management
May 2023
Google Project Management Professional Certificate with Coursera
enrolled Spring 2023 – tentative completion Summer 2023
Microsoft Professional Program: Data Analysis – Certificate
December 2019
Microsoft Professional Certificate – Applied Data Analytics
October 2019
Microsoft Professional Certificate – Data Analysis: Essential Skills
September 2019
Microsoft Professional Certificate – Data Analysis: Absolute Beginners
June 2019
ITIL Foundation Certificate in IT Service Management, ITIL v3 2011
June 2014
*updated to ITIL 4 in May 2023
Google Analytics Platform Principles
March 2014
CERTIFICATIONS
Cisco CCNA, Routing & Switching
September 2015
Cisco CCENT
July 2015
Microsoft MTA – Networking Fundamentals
August 2014
CompTIA Network+
June 2015 // renewed June 2018
CompTIA A+
February 2013 // renewed June 2015 // renewed June 2018
EDUCATION
M.B.A. : Kellstadt Graduate School of Business at DePaul University
Graduated with honors
–IT Strategy & Service Management
–Marketing Management
–Sports Management
B.A. : Loyola University Chicago
Graduated magna cum laude
–Communication
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