I am currently working to update my ITIL certification to the new ITIL 4 Foundation version.


Microsoft Professional Program: Data AnalysisCertificate
December 2019

Microsoft Professional Certificate – Applied Data Analytics
October 2019

Microsoft Professional Certificate – Data Analysis: Essential Skills
September 2019

Microsoft Professional Certificate – Data Analysis: Absolute Beginners
June 2019

ITIL Foundation Certificate in IT Service Management, ITIL v3 2011
June 2014
*plan to update to ITIL 4 in 2020

Google Analytics Platform Principles
March 2014


Cisco CCNA, Routing & Switching
September 2015

July 2015

Microsoft MTA – Networking Fundamentals
August 2014

CompTIA Network+
June 2015 // renewed June 2018

CompTIA A+
February 2013 // renewed June 2015 // renewed June 2018


M.B.A. : Kellstadt Graduate School of Business at DePaul University
  Graduated with honors

–IT Strategy & Service Management
–Marketing Management
–Sports Management

B.A. : Loyola University Chicago
  Graduated magna cum laude